Getting started

Your account in the CS Mobile app holds the personal information needed to get personalised results from the CS System 3
(Your personal information is treated in a HIPPA- and GDPR-compliant manner).

Any personal or medical information entered at this stage may be changed later.

Creating a new account and connecting the watch to the app is a 5-step wizard-guided process comprising:

1. Signing in
2. Entering personal information
3. Entering medical information
4. Setting preferences and agreeing to terms
5. Synchronising the watch with the app

A progress bar is displayed at the bottom of the screen during the process, indicating the steps performed and the
current step. The step name is displayed at the top of the screen.

To create an account:

1. Open the CS Mobile app – The application opens with a splash screen, followed by the language selection
   screen.
    
2. Select your language for the application interface from the dropdown.
    
3. Tap Save. The Login screen appears.
   
4. Tap Create new account.

1. Enter your Email address. This address is your user login to the app and is used by CardiacSense to send you important information.
2. Tap the down arrow next to Password policy to display the rules for setting your password for the application.
     

   Invalid email addresses or passwords are indicated by a red rectangle or message.

3. Enter a Password. If required, tap the eye icon to replace the asterisks with visible characters to verify the password is what you intended it to be.When both the email address and password are typed correctly, the Next button becomes active.
4. Tap the Next button. You will receive an email from CardiacSense requesting you to verify your email address and activate your
   account.
   

To verify your email and activate your account:

1. Open your inbox and open the CardiacSense mail.
    

   If the email was not received, check on the CS3 Mobile app that your email address is correct, and tap Resend email.

2. Click Activate my account. The Congratulations! message is displayed, indicating your account has been activated.
3. Return to the CS3 Mobile app.
4. Type your account credentials (Email address and Password) to log in to your account.
5. Tap Next to continue to the next step: Personal Information

In this step, you are requested to enter your personal information, which is essential for the CardiacSense algorithms to provide accurate results and personalise reports with your ID number.

1. Type in your first and last name.
2. Type your ID number.
   
3. Tap the calendar icon to select your date of birth. A confirmation screen with your age is displayed. Tap Yes to confirm your age.
   Pay attention to the selected units of measure when entering your weight (kg/lb) and height (cm/ft).
4. Enter your weight, height, and select your biological gender. Your weight can later be updated.
5. Enter your country of residence using autocomplete.
   Verify you have selected the correct country of residence, as it is required for compliance with local regulatory requirements and new feature releases. Your country of residence cannot be changed without the aid of customer support.
6. Tap Next to continue with setting the PDF password for opening reports.
   
7. Tap Change password to create a personal PDF password. The password must be a 6-digit password
8. Enter a Password and tap Save
9. After all the fields are filled, tap Next to proceed to the next step: Medical Information

In this step, you are requested to indicate your medical condition. It is important to be as accurate as possible, although you can select “Don’t know”.

The app displays one condition at a time and indicates your progress (1 of 12 in the following example).

1. Select your current medical state for the displayed medical conditions.
2. After answering all questions, review your answers and edit them if needed by clicking the answer. The question is displayed again, and you may select a different answer.
   
3. After all medical conditions are filled in, tap Next to set thresholds for your medically measured and manually entered parameters. Setting thresholds is required for triggering notifications.
   
4. Tap the medical parameter to set its threshold.
5. Drag the handles or type values to set the upper and lower thresholds (tapping Restore default returns to the app default values).
6. Tap Save to save the change and continue to the next medical parameter.
7. After all medical conditions are filled, and your thresholds are set, tap Next to proceed to the next step: Preference and Terms

In this step, you are asked if you allow CardiacSense to use your data for research purposes (optional) and to accept the terms and conditions for using the product (mandatory).

1. Select if to allow CardiacSense to use your data for research purposes. Data used for research purposes is anonymised, and no personal information is shared with any third party. The data is only used to improve the CardiacSense algorithms to benefit its users’ health management.
2. Mark the Terms and conditions checkbox (mandatory).
   More information about using your data for research purposes and the terms and conditions is available by clicking More info and Read terms & conditions, respectively.CardiacSense will inform you about any future changes to the privacy policy and ask you to agree to the revised terms.
3. After agreeing to the terms and conditions, tap Next to proceed to the next step: Pairing/Connecting the Watch